The "Airport Information Service Management" course is designed to equip aviation professionals with the knowledge and skills necessary to manage and deliver effective information services at airports. This course focuses on the critical role of providing accurate and timely information to various stakeholders, enhancing overall communication, and contributing to the smooth functioning of airport operations.
Upon completion of this course, participants will:
The standard course duration is 5 Days, encompassing both theoretical learning and practical applications. The initial week covers theoretical foundations, including the role of information services, information systems, and communication strategies. The second week involves participants in hands-on practical exercises, utilizing information systems and managing real-time information scenarios.
The theoretical segment includes classroom lectures, group discussions, and eLearning modules. Participants delve into the core concepts of airport information service management, exploring the importance of accurate information in various operational aspects, passenger services, and emergency situations. Emphasis is placed on understanding the role of information in enhancing overall airport services.
Practical training immerses participants in real-world scenarios, allowing them to apply information service management principles. Participants engage in hands-on exercises that involve utilizing information systems, managing communication channels, and addressing real-time information challenges at airports. The practical training ensures participants are well-prepared to manage information services in dynamic airport environments.
The course covers a range of topics, including:
Participants should have a basic understanding of airport operations, information systems, and possess English language skills at ICAO Level 4 or higher.
The course aligns with international standards and is compliant with relevant aviation regulations. It is approved by the appropriate aviation authorities, ensuring adherence to industry best practices.