The "Airport Stakeholder Management" course is strategically crafted to provide participants with a comprehensive understanding of the principles and strategies involved in effectively managing stakeholders within the airport environment. This program focuses on fostering positive relationships, communication strategies, and collaboration with diverse stakeholders to enhance overall airport success.
Upon completion of this course, participants will:
The standard course duration is 5 Days, encompassing both theoretical learning and practical applications. The initial week focuses on theoretical foundations, covering stakeholder management principles, communication strategies, and case studies. The second week involves participants in practical training, applying stakeholder management concepts to real-world airport scenarios.
The theoretical segment includes classroom lectures, group discussions, and interactive eLearning modules. Participants delve into stakeholder management principles, effective communication strategies, and the unique challenges and opportunities within airport stakeholder engagement.
Practical training immerses participants in applying stakeholder management concepts to real-world airport scenarios. Participants engage in case studies, role-playing exercises, and simulation drills to practice effective communication, conflict resolution, and relationship-building with diverse airport stakeholders.
The course covers a range of topics, including:
Participants should have a basic understanding of airport operations and interpersonal communication. Proficiency in English language skills at ICAO Level 4 or higher is recommended.
The course aligns with international standards and is designed to provide participants with a comprehensive understanding of stakeholder management within the aviation industry.